Compton Jewelers, located at 1050 Connecticut Ave NW, Suite 500, Washington, D.C. 20036, is a family-owned jewelry store that has been a cherished part of the community for over 85 years. They specialize in creating exquisite engagement rings and offer a wide range of jewelry repair services. Customers appreciate the warm and welcoming environment provided by the knowledgeable staff, including the renowned watchmaker Alan Compton, who is often praised for his craftsmanship and expertise.
The store operates Monday to Friday from 9:30 AM to 3:30 PM and is closed on Saturday and Sunday. Their commitment to quality and customer satisfaction has resulted in a strong reputation among clients who value personalized service and detailed craftsmanship in jewelry creation.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%
Customer feedback highlights the exceptional service and the skilled craftsmanship offered at Compton Jewelers, with many customers extolling the personalized attention given to their jewelry needs. However, some reviews mention occasional delays in service, which may impact the overall experience.
Best Review:
A customer named Bill praised Alan Compton for expertly remounting the crystal on his antique pocket watch, commending the swift and reasonable pricing for the service he received.
Worst Review:
A customer named H. Arvy expressed dissatisfaction regarding the mangling of their fiancée's ring setting, citing a lack of concern from the staff when bringing up the issue.
| Opening Hours |
|---------------------|
| Monday: 9:30 AM - 3:30 PM |
| Tuesday: 9:30 AM - 3:30 PM |
| Wednesday: 9:30 AM - 3:30 PM |
| Thursday: 9:30 AM - 3:30 PM |
| Friday: 9:30 AM - 3:30 PM |
| Saturday: Closed |
| Sunday: Closed |
Staff members include Alan Compton.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 44