David Mann Jewelers Washington DC

David Mann Jewelers, located in the Concourse Pentagon Building in Washington, DC, specializes in engagement ring creation and offers a range of jewelry services. The store has a reputation for a good selection of jewelry and on-premise repairs, but customer service experiences appear to vary widely among clients. The shop operates under the leadership of David Mann, with a phone contact of 703-521-2444.

Operating hours are as follows:
- Monday to Friday: 8:00 AM - 5:00 PM
- Saturday and Sunday: Closed

Customer feedback consists of 83 reviews, indicating a mixed sentiment about the store.

Overall Sentiment from Online Customer Reviews:
Positive: 40%
Neutral: 20%
Negative: 40%

While some clients commend the jewelry selection and craftsmanship, highlighting the professionalism of the staff in creating custom engagement rings, several reviews reflect dissatisfaction regarding customer service and the handling of repairs or issues with purchased items.

Best Review:
One customer appreciated the impeccable service received during custom creations, commending the staff for their professionalism and responsiveness to concerns.

Worst Review:
A review detailed a negative experience where a customer’s family watch was damaged while receiving a simple battery replacement, with no compensation or apologies offered by the staff.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.