I. Gorman Jewelers is a distinguished jewelry store located at 1133 20th St NW, Washington, D.C. The business is known for specializing in engagement ring creation and a wide variety of fine jewelry. With an emphasis on personalized service, the staff at I. Gorman, including members of the Gorman family like Adam and Nicole, is dedicated to providing a welcoming environment that focuses on customer satisfaction. Engagement rings are crafted with precision and artistry, with a selection that caters to diverse tastes, from contemporary to vintage styles.

The store operates in Washington, D.C. (District of Columbia County) and offers services that include custom jewelry design, repair, and consultations for engagement and wedding rings.

**Overall Sentiment from Online Customer Reviews:**
Positive sentiment: 85%
Neutral sentiment: 10%
Negative sentiment: 5%

Positive reviews frequently highlight the exceptional customer service, knowledgeable staff, and the unique selection of jewelry. Many customers appreciate the pressure-free environment and the personal touch provided during the ring selection process. However, a few reviews have noted concerns regarding pricing compared to online options, suggesting that while the service may justify the cost, it may be higher than expected.

**Best Review:**
Rachel noted that I. Gorman offers a personal touch during the engagement ring shopping experience, praising the attentive service and knowledgeable staff. She expressed satisfaction with the unique selection and believed the store stood out for its welcoming atmosphere.

**Worst Review:**
Ryan expressed disappointment regarding the repair service, stating that the work done on his ring had compromised its integrity. He criticized the lack of communication and felt the staff's attitude was condescending when he raised his concerns.

| Hours of Operation |
|--------------------------------|
| Tuesday - Friday: 12:00 PM - 5:00 PM |
| Saturday: 12:00 PM - 5:00 PM |
| Sunday & Monday: Closed |

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.