Henry's Jewelers, located at 1760 Columbia Rd NW, Washington, DC, is a well-regarded choice for those looking to design their dream engagement ring. Operating in the vibrant Adams Morgan neighborhood, this local jeweler combines a friendly atmosphere with expert craftsmanship.
Customers frequently commend the caring and knowledgeable team, often highlighting the personalized service they receive during the ring creation process. The owner and staff are praised for their honesty and willingness to provide quick service without sacrificing quality. While most experiences are positive, a few reviews mention concerns about pricing inconsistencies and the occasional miscommunication related to repairs.
Customer Sentiment: Approximately 80% of customers express high satisfaction, with 15% offering neutral opinions and 5% reporting issues.
Opening Hours:
Monday to Friday: 9:30 AM – 6:00 PM
Saturday: 9:30 AM – 6:00 PM
Sunday: 10:00 AM – 7:00 PM
Best Review: Mindy appreciated the quick turnaround for repairs and noted how the staff often goes above and beyond, doing some small jobs free of charge.
Worst Review: Alex was disappointed with the resizing of his engagement ring, as he felt it was poorly done and left his ring with visible damage.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 76