Tiny Jewel Box, located at 1155 Connecticut Ave NW, Washington, DC 20036, has established itself as a premier destination for custom engagement ring creation and exceptional service. With a history spanning over 90 years, the store prides itself on providing personalized services to help clients find their perfect engagement rings. Customers have praised the knowledgeable and accommodating staff for their professionalism and willingness to engage throughout the selection process. Brian is frequently mentioned as a standout associate known for his expertise in helping customers navigate the intricacies of diamond choices and settings, ensuring that every client's vision is brought to life.
The store offers a wide range of options, including diamond rings, custom designs, and associated jewelry services, catering to various budgets and styles. The spacious and well-appointed showroom allows clients to explore an impressive selection of both modern and vintage designs.
However, some feedback suggests a disconnect in customer service consistency, with isolated instances of less-than-ideal interactions reported. While many shoppers leave with a positive experience, a small number of reviews point to areas where the service may have felt insufficient.
Overall sentiment from online customer reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Highlight Reviews:
Best Review: Megan commended the store for its knowledgeable staff, noting an exceptional experience when extending a family heirloom watch band. She found the environment elegant and inviting, affirming that she would return for future needs.
Worst Review: A customer expressed disappointment with the service received, stating that they felt overlooked and dismissed, leading them to choose not to return after having experienced numerous prior engagements.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Opening Hours:
- Monday to Saturday: 10:00 AM – 5:30 PM
- Sunday: Closed
Staff:
- Brian Ehteshami
- Alicia Arnold
- Travis Clary
- Jeri Crowley
- Zachary Flaus
Positivity Score: 90%
Total Customer Feedback Reviewed: 410