Anthony & Co. Jewelers, located at 2080 Valleydale Rd., Suite 6 in Hoover, AL, is a cherished local destination for those seeking to create their dream engagement ring. This family-owned establishment has been serving the community since 1958 and has developed a reputation for personalized service and expert craftsmanship.
Under the leadership of Bryon Montalbano, the knowledgeable team specializes in custom jewelry design, particularly engagement rings, offering a wide selection of diamonds and unique fine jewelry. Customers rave about the warm, welcoming atmosphere, where the staff is dedicated to understanding individual preferences and guiding clients through the design process. Reviews reflect a consistent theme of exceptional customer service, where visitors often note they feel like part of the family each time they enter the store.
While the overwhelming majority of feedback is positive, a few customers reported experiencing minor communication issues and service delays. Still, about 80% of patrons leave feeling thrilled with their purchases and the overall experience.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings, and 10% have encountered issues.
Opening Hours:
Monday: 9 AM – 2 PM
Tuesday to Friday: 9 AM – 5 PM
Saturday: 10 AM – 2 PM
Sunday: Closed
Best Review: Kimberly praised the knowledgeable and genuinely friendly staff, expressing delight in her custom engagement ring and noting their superior customer service even from out of town.
Worst Review: Mark shared disappointment about a resizing service, stating that his concerns were not fully addressed, which left him feeling frustrated.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 102
Store Phone Number: 2059872224