Wallace-Burke Fine Jewelry & Collectibles, located at 1811 29th Ave S, Birmingham, AL 35209, is a distinguished jeweler known for its exceptional engagement ring creation and personalized service. With a team led by experienced owners David Hezlep and Preston Foy, the store focuses on custom jewelry designs and repairs. Their expertise shines through in crafting unique engagement rings, transforming clients' ideas into beautiful, one-of-a-kind pieces. The atmosphere is warm and inviting, encouraging customers to explore their options comfortably.
Operating in the Jefferson County area, Wallace-Burke offers a range of services including jewelry repair and furniture restoration, showcasing local artists alongside fine jewelry collections. The commitment to quality and customer satisfaction is reflected in their highly praised customer service, where detail and care are prioritized in every interaction.
Operating Hours:
- Monday: Closed
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 5 PM
- Friday: 10 AM - 5 PM
- Saturday: 10 AM - 3 PM
- Sunday: Closed
Customer feedback indicates a generally positive experience, with 26 reviews leading to an overall sentiment analysis score of:
- Positive: 82%
- Neutral: 12%
- Negative: 6%
Best Review: A customer remarked on the outstanding professionalism and exceptional service received while having a custom engagement ring designed, highlighting the helpfulness of Patrick and Preston.
Worst Review: One reviewer expressed frustration over a mishap during a ring resizing, noting issues with communication which led to dissatisfaction.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff Members Mentioned:
- David Hezlep
- Preston Foy
- Patrick Conway
Positivity Score: 88%
Total Customer Feedback Reviewed: 26