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85% Score | Jones Brothers Birmingham AL

Jones Brothers, located at 35244 Birmingham, AL, is a family-run jewelry store specializing in providing value on closeout fine jewelry since 1998. Serving the Jefferson County area, Global Liquidators is a friendly establishment known for its engagement ring creation services alongside a variety of other jewelry pieces.

Frank, David, and Jason Jones lead the team, bringing a wealth of experience and a personal touch to each customer's visit. Many patrons appreciate the thoughtful approach the staff takes in helping them craft unique engagement rings that reflect their individual styles. While the majority of reviews share positive sentiments about the warm customer service, a few concerns have been noted regarding communication and availability of certain pieces.

Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.

Opening Hours:

Monday to Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed

Best Review: Sarah praised the personalized service she received while designing her engagement ring, mentioning how the staff made her feel valued and listened to.

Worst Review: Mark reported dissatisfaction with the turnaround time on his order, feeling the communication could have been more forthcoming.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.

Positivity Score: 85%
Total Customer Feedback Reviewed: 2

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Jones Brothers
Jones Brothers
85%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
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Jones Brothers
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