Wilson Jewelry, located at 205 20th Street N, Suite 308, Birmingham, AL 35203, is a well-regarded establishment in the jewelry community, specializing in engagement ring creation and repair services. The owner, known as Mr. Jim, is frequently praised for his professionalism and craftsmanship. He is described as a wonderful Christian man who takes pride in his work and provides a welcoming atmosphere for customers.

The store has received a mix of positive and negative reviews across various platforms. Reviewers appreciate the high-quality work, attention to detail, and personalized service for engagement rings. With a total of 15 reviews analyzed, a majority of the feedback leans positive, showcasing a sentiment distribution of approximately 80% positive, 15% neutral, and 5% negative.

The positive reviews highlight the outstanding service and craftsmanship of Mr. Jim, with customers noting his ability to design exquisite pieces and provide excellent repairs. However, a negative review cites a significant issue regarding a battery replacement on a watch, where the customer experienced poor service resulting in a non-functional product.

Operating hours for Wilson Jewelry are as follows:

| Day | Hours |
|-----------|----------------|
| Monday | 9:00 AM - 3:30 PM |
| Tuesday | 9:00 AM - 3:30 PM |
| Wednesday | 9:00 AM - 3:30 PM |
| Thursday | 9:00 AM - 3:30 PM |
| Friday | 9:00 AM - 3:30 PM |
| Saturday | Closed |
| Sunday | Closed |

Staff members referenced in reviews include Mr. Jim.

Overall Sentiment from Online Customer Reviews:
The general atmosphere from customer feedback is predominantly positive, reflecting a strong appreciation for the services provided. Positive sentiment: 80%, Neutral sentiment: 15%, Negative sentiment: 5%.

Best Review:
Charlene commends Mr. Jim for his excellent workmanship and his pride in maintaining a clean and inviting store, describing him as a wonderful man.

Worst Review:
Adam expresses dissatisfaction after taking a functioning watch for a battery replacement, stating the watch ended up non-functional due to poor service.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.