Diamond World, Birmingham, AL

Diamond World, located at 1678 Montgomery Hwy, Birmingham, AL 35216, has offered a range of jewelry services, including engagement ring creation, within the vibrant community of Hoover, Alabama. With a mixed reputation, it has gathered 22 reviews that reflect a blend of customer experiences.

Customers often mention the knowledgeable staff, particularly highlighting Mark, the original owner who has since stepped back, and Paul, who took over management. Reviews suggest that while the store has a good selection of stones, some patrons have found the ambiance lacking and noted a few customer service challenges. Engaged couples may find unique options for their rings, but it's wise to approach with caution based on varying feedback about the overall experience.

Customer Sentiment: Approximately 70% of customers share positive experiences, while 20% have neutral feelings, and 10% have reported issues.

Opening Hours:
Monday to Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed

Best Review: Kenneth praised the consistent quality of gemstones and service, expressing satisfaction with his long-term relationship with the store.

Worst Review: Bella criticized the store's outdated decor and a poor experience involving the repair of her mother's heirloom necklace, feeling uncomfortable with the owner's behavior and overall service.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.