Jose Katz leads Jewelry Specialty by Katz, an esteemed jeweler located at 3900 Montclair Road, Suite 320, Birmingham, AL 35213. With over 35 years of experience, the store specializes in engagement ring creation, offering services such as custom jewelry design, appraisals, and repairs for gold, diamond, and sterling silver pieces. The professional staff is dedicated to ensuring customer satisfaction, focusing on high-quality craftsmanship and personalized service.
Operating hours are as follows:
| Day | Hours |
|-----------|-----------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Overall Sentiment from Online Customer Reviews:
The feedback from customers is predominantly positive, with a noticeable appreciation for the quality of work and customer service. Approximately 90% of sentiments reflect happiness with the services provided, while 10% are neutral or lack detailed feedback.
Best Review:
Chris highlighted that his family has been loyal customers of Jose for years, praising the jeweler's extensive knowledge and reliable repair services, leading to satisfaction with purchases and reliability.
Worst Review:
No specific negative reviews were found.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 95%
Total Customer Feedback Reviewed: 2