Mike's Fine Jewelry & Music Center, located at 2324 1st Ave N, Birmingham, AL 35203, offers a diverse range of services specializing in engagement ring creation, alongside a variety of musical instruments. With a commitment to customer satisfaction, the store has maintained a reputation for high-quality products and friendly service throughout Jefferson County. The store operates from Monday to Friday, 10:00 AM to 6:00 PM, and is closed on weekends. Customers can contact them at (205) 251-0005 for inquiries.
Reviews indicate a mixture of sentiments from customers. Several patrons appreciate the attentive service and the reasonable pricing, noting that the staff, including owner David, is willing to help customers find the perfect items like engagement rings and instruments. However, there are instances of dissatisfaction regarding customer service experiences, particularly with communication and clarity during transactions.
Overall Sentiment from Online Customer Reviews:
- Positive: 65%
- Neutral: 20%
- Negative: 15%
Highlight Reviews:
Best Review: A customer named Cheryl highlighted the attentive staff, expressing satisfaction with the time given to choose items within their budget while shopping for an engagement ring.
Worst Review: A reviewer named Jonathan mentioned feeling misled during an appraisal process, noting a lack of engagement from staff during his visit when he was inquiring about selling a musical instrument.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Opening Hours | |
|------------------|-----------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Staff Members Mentioned:
- David (Owner)
Positivity Score: 75%
Total Customer Feedback Reviewed: 92
Store Phone Number: 2052510005