Southeastern Jewelers, located at 5299 Valleydale Rd, Birmingham, AL 35242, offers an exceptional environment for engagement ring creation. This family-owned business has been serving the community since 1952, ensuring that customers receive personalized service and expert craftsmanship from their experienced staff. The owner, Louis G. Steed, and his family continue to provide a welcoming atmosphere, making every client's experience unique. Southeastern Jewelers specializes in custom engagement rings, bridal collections, and various jewelry repair services, making it a go-to destination for couples looking to create meaningful pieces.

With a total of 111 reviews analyzed, the overall sentiment from online customer reviews is quite positive. Approximately 80% of customers express satisfaction with their experiences, highlighting the attentive service, quality of craftsmanship, and the diverse selection available. Around 10% of reviews display neutral sentiments, while the remaining 10% reflect negative experiences, often related to miscommunication or specific service issues.

**Hours of Operation:**
- Monday: 9:00 AM - 5:00 PM
- Tuesday: 9:00 AM - 5:00 PM
- Wednesday: 9:00 AM - 5:00 PM
- Thursday: 9:00 AM - 5:00 PM
- Friday: 9:00 AM - 5:00 PM
- Saturday: 9:00 AM - 3:00 PM
- Sunday: Closed

**Staff Members Mentioned:**
- Louis G. Steed

Best Review:
Mitchell praised Southeastern Jewelers for the wide selection of bridal and gift items, emphasizing the friendly and knowledgeable staff that contributed to a pleasant shopping experience.

Worst Review:
Steven expressed disappointment in his experience, stating that the offers for his appraised jewelry were far lower than expected, leading him to consider the establishment untrustworthy.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.