Cummings Jewelry Design, located at 3166 Heights Village, Birmingham, AL 35243, is a beloved family-owned store that has been crafting beautiful custom jewelry since 1978. This welcoming shop is known for its personalized engagement ring creation services, providing a comfortable atmosphere for couples to design the perfect symbol of their love. Customers appreciate the experienced team who take the time to understand individual styles and preferences, creating unique pieces that reflect their stories. The store also offers a range of services including repairs, restorations, and appraisals, ensuring that every jewelry need is met.
However, customer feedback shows a mixed sentiment; around 70% of patrons are extremely satisfied with their experiences, while 15% have expressed neutral feelings and 15% have faced issues.
Opening Hours:
Monday to Friday: 10:00 AM – 5:30 PM
Saturday: Closed
Sunday: Closed
Best Review: Liz reminisced about her wedding band experience, sharing how the staff treated her and her fiancé with genuine respect, creating a memorable journey to finding their perfect rings.
Worst Review: Sherica reported a troubling experience regarding a misunderstanding with the store's staff, leading to an uncomfortable situation involving the police that left her feeling unwelcome.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 4