Isbell Jewelers, located at 448 Cahaba Park Circle, Birmingham, AL 35242, is renowned for its exceptional engagement ring creation and custom jewelry design services. With a commendable array of offerings, Isbell Jewelers excels in crafting one-of-a-kind engagement rings tailored to individual preferences, alongside quality estate jewelry and expert repair services. The establishment is family-owned and has been serving the community since 1982, showcasing a commitment to personalized service.

Customer feedback reveals a blend of positive and negative experiences. Notably, many clients praise the craftsmanship and friendly, attentive service provided by the knowledgeable staff. Positive reviews highlight the store’s ability to create custom pieces and their extensive selection of estate jewelry, with several reviewers commending the professional and accommodating nature of the team. However, some negative reviews mention instances of poor communication, particularly related to project updates and service availability, which has raised concerns among a segment of their clientele.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Operating Hours:
| Day | Hours |
|-----------|-----------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 3:00 PM |
| Sunday | Closed |

Best Review: A customer named Mary highlighted the extensive selection of estate jewelry and praised the knowledgeable staff for their ability to create custom pieces, stating that Isbell Jewelers is their favorite jewelry store.

Worst Review: A reviewer named Charles expressed disappointment in the appraisal service, noting a lack of detailed feedback on a valuable ring, claiming the staff appeared unhelpful and unknowledgeable.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.