Cunningham's Watch and Jewelry Repair is a notable jeweler located at 300 N Cleveland St, Memphis, TN 38104. With a focus on creating exceptional engagement rings and offering various jewelry repair services, this store has garnered a mix of customer feedback. The knowledgeable staff, including the owner Craig Cunningham, are recognized for their professionalism and quality service.
Operating in Shelby County, Cunningham's provides a range of services, from jewelry repairs to custom engagement ring design. Customers have praised the establishment for its prompt service, with many noting that watch battery replacements and simple repairs are handled efficiently. However, some reviews express concerns about the handling of more complicated repairs and communication regarding timelines.
Overall Sentiment from Online Customer Reviews:
The overall sentiment derived from online reviews is moderately mixed, with approximately 55% positive, 25% neutral, and 20% negative feedback. While many customers commend the quality and pricing, others report dissatisfaction regarding delays and service transparency.
**Opening Hours:**
| Day | Hours |
|-----------|--------------------|
| Monday | 1 PM - 7 PM |
| Tuesday | 10 AM - 5:30 PM |
| Wednesday | 10 AM - 5:30 PM |
| Thursday | 10 AM - 5:30 PM |
| Friday | 10 AM - 5:30 PM |
| Saturday | 9 AM - 4 PM |
| Sunday | Closed |
Staff Members: Craig Cunningham
Best Review:
A customer highlighted the exceptional service received for a watch battery replacement, stating the task was completed quickly and at reasonable prices, reflecting a commitment to providing quality service.
Worst Review:
Another review raised concerns about a lengthy wait for watch repairs, emphasizing a lack of communication throughout the process, leading to frustration over not receiving timely updates.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 67.5%
Total Customer Feedback Reviewed: 159
Store Phone Number: 9017259728