Jewelry Market, located at 43 S Main St, Memphis, TN 38103, is a distinguished jeweler known for its exceptional engagement ring creation and repair services. With a commendable rating of 4.5 from 14 reviews, this establishment garners praise for its skilled craftsmanship and dedication to customer satisfaction. The owner, Tony, is particularly noted for his personalized approach to creating custom rings, often exceeding customer expectations.
Operating in Shelby County, Jewelry Market provides a range of services, including jewelry sales, watch repairs, and custom engagement ring design. Customers appreciate the friendly atmosphere and affordable pricing, highlighting how staff members are always willing to assist and provide advice on various jewelry needs.
However, some reviews point out issues, such as a significant mishap regarding the loss of a valuable cuckoo clock part that was brought in for repair, causing distress for that customer. Despite this, the consensus is that the quality of work is generally reliable and the owner is genuinely invested in ensuring clients leave satisfied.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
**Best Review:** A customer praised Tony for his ability to resize a family heirloom ring while preserving its original inscription, which held sentimental value.
**Worst Review:** One review expressed dissatisfaction due to a lost part from a vintage clock, pointing out the emotional distress caused by the situation, despite the owner’s apologies and attempts to remedy the issue.
**Opening Hours:**
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
Staff members: Tony
Positivity Score: 90%
Total Customer Feedback Reviewed: 14
Store Phone Number: 9015229624