Robert Irwin Jewelers, Custom Engagement Rings in Memphis , TN

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92.5% Score | Robert Irwin Jewelers, Memphis TN

Robert Irwin Jewelers, located at 376 Perkins Extd, Memphis, TN 38117, is well-regarded for its exceptional services in engagement ring creation and a wide selection of fine jewelry. With a strong commitment to customer satisfaction, the knowledgeable staff, including prominent team members like Bryan, Doris, and Shelley, assist clients in crafting personalized engagement rings that perfectly fit their vision and budget. The jeweler also offers various additional services such as custom design, jewelry and watch repair, and buying gold and diamonds.

The store has garnered an impressive total of 1,396 reviews, reflecting a general atmosphere of quality customer service and a friendly, welcoming environment.

Overall Sentiment from Online Customer Reviews:
The overall sentiment from reviews shows a predominantly positive reception, with approximately 90% of reviewers expressing satisfaction with their experiences. A small percentage, around 5%, conveyed neutral feelings, while about 5% reported negative interactions.

Best Review:
Ryan noted the thorough and pleasant assistance he received while selecting an engagement ring. The staff took the time to explain the differences between diamond cuts and qualities, helping him create a custom design that both he and his girlfriend adored.

Worst Review:
Crystal expressed dissatisfaction with her experience, stating that the staff were unhelpful and rude during her visit. She was unable to get a simple repair done in a timely manner and felt the focus was solely on selling jewelry rather than assisting with her request.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Operating Hours |
|-----------------------|
| Monday: 10:00 AM - 6:00 PM |
| Tuesday: 10:00 AM - 6:00 PM |
| Wednesday: 10:00 AM - 6:00 PM|
| Thursday: 10:00 AM - 6:00 PM |
| Friday: 10:00 AM - 6:00 PM |
| Saturday: 10:00 AM - 6:00 PM |
| Sunday: Closed |

Staff members mentioned: Bryan, Doris, Shelley.

Positivity Score: 92.5%
Total Customer Feedback Reviewed: 1396

Store Phone Number: 9017673397

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92.5%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.

A word from the team at Robert Irwin Jewelers

With close to 80 years of experience in the jewelry business and especially diamond engagement rings, the staff at Robert Irwin Jewelers are incredibly knowledgeable about the whole engagement process. We recommend proposing somewhere special and romantic, such as the Mississippi River on Bill Street and Peabody. Such a location will be gorgeous at sunset or golden hour and look amazing in photos.

Every couple has special milestones and times of the year that make it just a little more special to get engaged. We suggest that you get down on one knee and pop the question on your wife-to-be's birthday. It will be an extra festive time to celebrate your engagement, and you'll have an excuse to gather all your friends, family, and other loved ones to celebrate with you! She might not expect it-- but you'll be cool planning it all out-- she will think it's just her birthday.

At Robert Irwin Jewelers our customers can expect the entire engagement ring process to take approximately 3-4 weeks. We pride ourselves in promptly designing and creating Bluff City's best engagement rings.

Our most popular diamond setting at Robert Irwin Jewelers is the extravagant halo setting. The halo's diamonds provide our main, centered piece with extra sparkle, sure to catch more light and attention from any glancing eyes.

Review the Jeweler's Details

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Contact the Jeweler Directly

Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.

Start Creating Your Ring

Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.