REEDS Jewelers, located at 2760 N Germantown Pkwy Suite 278, Memphis, TN 38133, has established itself as a premier destination for engagement ring creation and exceptional customer service. The store operates in Shelby County and is renowned for its extensive selection of fine jewelry, particularly engagement rings and wedding bands. Customers appreciate the expertise of the staff, notably Beth and Earline, who are frequently highlighted for their attentive and knowledgeable service. The store offers services including jewelry repair, ring resizing, cleaning, and the ability to buy gold.

The exact operating hours are as follows:

| Day | Hours |
|-----------|----------------------|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 12:00 PM - 6:00 PM |

Overall Sentiment from Online Customer Reviews: The online customer reviews reflect a very positive sentiment, with approximately 80% of the feedback being favorable, indicating a high level of customer satisfaction. About 15% of reviews fall into the neutral category, while around 5% exhibit negative sentiment.

Best Review: Nini praised Beth for her awesome service, highlighting how she accommodated her needs while shopping for a wedding band.

Worst Review: Chazz experienced poor service and felt disrespected by the staff when attempting to have links reattached to his Rolex, leading to an uncomfortable shopping experience.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Staff members mentioned include Beth and Earline.