Las Savell Jewelry, located at 61 S McLean Blvd, Memphis, TN 38104, offers a range of services, with a focus on engagement ring creation and repair. The store has served the Memphis community for over 30 years, crafting unique engagement rings and providing quality jewelry services. Customers appreciate the knowledgeable and friendly staff, who offer personalized assistance, making the selection process enjoyable. However, there have been mixed reviews regarding the consistency of service, with some customers praising the helpfulness while others have encountered unprofessional behavior from certain staff members.
The shop has a modest overall rating of 2.6 based on 12 reviews, indicating a varied customer experience. On platforms like Yelp and Google, some customers emphasize the exceptional customer service provided by specific staff, while others express disappointment due to negative interactions.
**Overall Sentiment from Online Customer Reviews:**
Positive: 50%
Neutral: 25%
Negative: 25%
**Best Review:** Beth noted the fantastic customer service and complimentary repairs she received, highlighting the friendly and helpful staff as standout features of the store.
**Worst Review:** Sarah described a frustrating experience where her watch was damaged during a battery replacement, criticizing the store’s lack of accountability and professionalism.
**Opening Hours:**
- Monday: 9:00 AM - 5:30 PM
- Tuesday: 9:00 AM - 5:30 PM
- Wednesday: 9:00 AM - 5:30 PM
- Thursday: 9:00 AM - 5:30 PM
- Friday: 9:00 AM - 5:30 PM
- Saturday: 9:00 AM - 4:00 PM
- Sunday: Closed
Staff members mentioned include Richard, a jeweler known for his helpfulness.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
Positivity Score: 62.5%
Total Customer Feedback Reviewed: 56
Store Phone Number: 9017254200