Memphis Gold and Diamond Exclusive, located at 4275 Elvis Presley Blvd, Memphis, TN 38116, is a jewelry store that specializes in engagement ring creation and offers a wide array of services, including buying, selling, trading, and repairing jewelry. The store is known for its custom-made jewelry and aims to provide a hands-on and friendly experience. The staff is described as family-oriented and welcoming, with a focus on creating unique pieces that cater to customers' specific needs.
Operating in Shelby County, this establishment has garnered an overall rating of 3.8 from 52 Google reviews. Customers generally appreciate the personalized service and the quality of the jewelry available. However, there are some negative experiences reported, particularly regarding the quality of custom pieces and customer service issues.
Operating Hours:
- Thursday: 10 AM – 8 PM
- Friday: 10 AM – 9 PM
- Saturday: 10 AM – 9 PM
- Sunday: 12 PM – 6 PM
- Monday: 10 AM – 8 PM
- Tuesday: 10 AM – 8 PM
- Wednesday: 10 AM – 8 PM
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 25%
Negative: 15%
Best Review:
Keeley Jackson commended the store for its friendly atmosphere, noting the patience and knowledge of the staff, while expressing satisfaction with their visit.
Worst Review:
Ruthie Bowman expressed disappointment in the quality of work, mentioning that her custom piece tarnished quickly and did not meet her expectations after paying a substantial amount.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 72.5%
Total Customer Feedback Reviewed: 52
Store Phone Number: 9016149660