Zales Jewelers located in the Wolfchase Galleria offers a range of services specializing in engagement ring creation, showcasing their expertise since 1924. The store is known for its vast selection of fine jewelry, including custom designs, watch repair, and cleaning services. Customers appreciate the attentive service from knowledgeable staff members, such as Josh and Jonathan, who are often highlighted for their professionalism and ability to assist in finding the perfect piece of jewelry. However, some negative reviews cite issues with service quality and customer attention that could benefit from improvement.

The store is situated at:
2760 N Germantown Pkwy, Ste. 237, Memphis, TN 38133-8153
Phone: (901) 384-4009

Operating Hours:
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 75%
Neutral sentiment: 15%
Negative sentiment: 10%

Best Review: A customer named Michael expressed appreciation for the great service he received and the ability of staff members to find the perfect jewelry piece for his needs.

Worst Review: Diana criticized her experience for a lack of acknowledgment and courtesy from staff during her visit, resulting in her decision to take her business elsewhere.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff members mentioned:
- Josh
- Jonathan