Helzberg Diamonds, located at 2760 N Germantown Pkwy Ste 272A, Memphis, TN 38133, is a noteworthy destination for those in search of engagement ring creation and a diverse selection of fine jewelry. The store is recognized for its commitment to offering ethically sourced diamonds and high-quality craftsmanship. Customers can expect a friendly atmosphere supported by knowledgeable staff, enhancing the overall shopping experience.

With operating hours from 10:00 AM to 9:00 PM Monday through Saturday and 12:00 PM to 6:00 PM on Sunday, Helzberg Diamonds caters to various shopping schedules. The store provides a range of services including custom engagement rings, diamond settings, and jewelry repairs, making it a comprehensive choice for those looking to make a significant purchase or to create a custom piece.

Overall Sentiment from Online Customer Reviews:
The reviews reflect a mixed sentiment with approximately 70% positive feedback, 20% neutral comments, and 10% negative experiences. Many appreciate the quality of the jewelry and the professionalism of the staff, while others have noted concerns about pricing and customer service.

Best Review:
A customer named Jamie praised Helzberg Diamonds for its extensive selection of engagement rings and the helpful assistance provided in choosing the perfect design, highlighting a seamless purchasing process.

Worst Review:
A reviewer named Tom expressed dissatisfaction with the customer service, stating that his inquiries regarding custom designs were met with indifference, which left him feeling unvalued as a customer.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours:**
- Monday to Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 6:00 PM

Staff members were not specified in the sourced reviews.