Russell Brothers Fine Jewelers, located at 4646 Poplar Ave #109, Memphis, TN 38117, operates in Shelby County and is renowned for its exceptional engagement ring creation services. With a strong focus on customer satisfaction since its establishment in 1985, this jeweler, owned by Bill Russell, provides a comprehensive range of services including custom jewelry design, appraisals, repairs, and an exquisite selection of fine gemstones. The commitment of the staff to meet individual customer needs has earned the store a loyal clientele.

The total number of reviews analyzed is 11, with feedback indicating a predominately positive atmosphere. Customers frequently commend the exceptional customer service, with many highlighting the staff's attentiveness and expertise in creating bespoke engagement rings. However, some reviews pointed out issues with customer service during busy hours, indicating potential delays.

Overall Sentiment from Online Customer Reviews:
Positive: 82%
Neutral: 9%
Negative: 9%

Best Review:
Larry noted the excellent selection and prices, while also praising the timely and perfect repair service he received, which left him highly satisfied.

Worst Review:
Porter expressed dissatisfaction with the service during peak hours, suggesting the staff could benefit from additional help to manage the workload better.

**Store Hours:**
- Tuesday to Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Closed on Monday and Sunday

**Staff Members:**
Bill Russell
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.