Goldsmith Repair Company of Memphis, Memphis, TN

Fast-Fix Jewelry and Watch Repairs, conveniently located at 2760 N Germantown Pkwy #106, Wolfchase Galleria, Memphis, TN 38133, is known for its specialization in jewelry and watch repair services, including engagement ring creation. Operating in Shelby County, this shop has garnered a notable reputation over its years of service, holding over 1,700 reviews that reflect a mix of experiences.

The team demonstrates expertise in custom jewelry design and offers a variety of repair services, from resizing rings to battery replacements for watches. Customers appreciate the efficient, friendly staff, emphasizing their dedication to quality and customer satisfaction. However, some reviews point to inconsistency in service quality and communication issues, leading to a range of customer sentiments.

Customer Sentiment: Approximately 80% of customers express high satisfaction with their experiences; 10% report feeling neutral, and another 10% share concerns regarding service quality.

Opening Hours:

Monday to Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 12:00 PM – 6:00 PM

Best Review: Nicole praised the promptness of the service and the reasonable pricing for same-day repairs, expressing overall satisfaction with her experience.

Worst Review: Mustafa shared disappointment over a long delay in repairs, feeling neglected when checking the status of his items, which left him frustrated.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.