Tootsie Bell Silversmith, located at 4726 Poplar Ave, Memphis, TN 38117, is a distinguished jeweler specializing in custom engagement ring creation and a variety of handcrafted jewelry pieces. The shop, run by Tootsie Bell, a master silversmith with over 30 years of experience, has built a strong reputation within the community for its creative designs, skilled craftsmanship, and excellent customer service.
Operating hours are as follows:
- Monday: 10:00 AM – 5:00 PM
- Tuesday: 10:00 AM – 5:00 PM
- Wednesday: 10:00 AM – 5:00 PM
- Thursday: 10:00 AM – 5:00 PM
- Friday: 10:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Tootsie Bell offers a variety of services, including custom jewelry design, engagement ring creation, and jewelry repair. Customers have praised Tootsie for her creativity and skill, highlighting her unique ability to collaborate on personalized pieces. When looking for an engagement ring, clients can expect meticulous attention to detail and a warm, inviting atmosphere.
However, some reviews indicate a few instances of miscommunication regarding deadlines and expectations, which seemed to occasionally affect customer satisfaction.
Overall Sentiment from Online Customer Reviews:
Positive: 83%
Neutral: 8%
Negative: 8%
Best Review: Suzanne Landers shared that her positive experience with Tootsie included appreciating Tootsie’s creativity and skill, along with her friendly demeanor, recommending the jewelry and upcoming classes.
Worst Review: R Swope expressed disappointment with a past service, stating issues with the craftsmanship quality and the inability to meet the promised deadline.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 87%
Total Customer Feedback Reviewed: 12