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93% Score | James Gattas Jewelers Memphis TN

James Gattas Jewelers, located at 4900 Poplar Avenue, Memphis, TN 38117, is a distinguished jewelry store known for its exceptional engagement ring creation and customer service. The store has a long-standing reputation for providing tailored jewelry solutions, specializing in custom engagement rings that reflect individual styles. Customers can find a wide selection of diamonds and exquisite mountings to suit various preferences and budgets.

The knowledgeable staff, including the owner James Gattas and team members like Phillip and Dylan, are renowned for their dedication to customer satisfaction. They guide clients through the ring design process, ensuring that every detail is considered, and many reviews commend the personalized attention and expertise offered throughout the experience.

Operating hours for James Gattas Jewelers are as follows:

| Day | Hours |
|-----------|---------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 6%
Negative: 4%

With a total of 250 reviews analyzed, the store's positive sentiment is predominantly driven by the staff's professionalism and the quality of custom pieces created. However, some negative feedback was noted regarding isolated experiences with customer service.

Best Review: A customer highlighted the fantastic service during the engagement ring purchasing process, praising Phillip for delivering knowledgeable guidance and expertly designing a ring that exceeded their expectations.

Worst Review: Another customer expressed disappointment over a staff member's attitude, feeling unwelcomed during their visit and negatively impacting their overall experience.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff Members:
- James Gattas
- Phillip
- Dylan

Positivity Score: 93%
Total Customer Feedback Reviewed: 259

Store Phone Number: 9017679648

Disclaimer:
 Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
James Gattas Jewelers
James Gattas Jewelers
93%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
1
Review the Jeweler's Details

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2
Contact the Jeweler Directly

Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.

3
Start Creating Your Ring

Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.

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