Master Jewelers in Indianapolis IN

Master Jewelers, located at 8150 Bash St, Indianapolis, IN 46250, is a highly regarded jeweler in Marion County, offering an exceptional range of services, especially in the creation of engagement rings. Known for their custom design work, this store collaborates closely with clients to craft unique pieces that reflect personal stories and styles. The experienced staff, including owner Mike Neylon and designer Christine, facilitate a supportive and welcoming atmosphere, making the process enjoyable for customers.

The establishment has received a total of 155 reviews, with an overall positive sentiment surrounding their services. Customers frequently highlight the craftsmanship and the attentive customer care provided throughout the engagement ring design process. Many appreciate the ability to redesign heirloom pieces and the wealth of knowledge demonstrated by the staff.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Positive reviews frequently mention the professionalism, patience, and creativity of the staff, as well as the high quality of the finished jewelry. Conversely, some negative feedback arises from experiences with jewelry repairs, which have occasionally led to dissatisfaction regarding quality or communication.

Best Review:
Jessica noted that Master Jewelers excelled in customizing rings made from family heirlooms, highlighting the exceptional service and the team’s dedication to meeting and exceeding expectations.

Worst Review:
Matthew expressed disappointment regarding a watch repair experience, stating he felt misled by the final cost and lacking adequate communication throughout the repair process.

**Operating Hours**
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 4 PM
- Sunday: Closed
- Monday: Closed

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.