Lewis Jewelry, Indianapolis IN

Lewis Jewelers, located at 9459 E Washington St, Indianapolis, IN 46229, is a well-known establishment in Marion County, specializing in engagement ring creation and various jewelry repair services. The store is family-owned, with Rebekah and Mark Lewis at the helm. They are noted for their personalized customer service and craftsmanship, especially when it comes to creating custom engagement rings.

With a total of 60 reviews reviewed, the feedback reflects a mix of positive and negative sentiments. Many customers praise the friendly, helpful staff and commend the quality of repair work. The atmosphere is often described as welcoming, with some noting the store's longstanding reputation in the community for service and quality.

However, there are negative reviews that highlight concerns about customer service and specific experiences with repairs that did not meet expectations. Issues such as jewelry damage during repairs and unprofessional behavior have been reported, which detracts from the overall experience for some patrons.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 15%
Negative: 20%

Opening Hours:
- Monday: Closed
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:30 AM - 2:30 PM
- Sunday: Closed

Staff: Rebekah Lewis, Mark Lewis

Best Review:
A customer expressed satisfaction with the custom creation of a wedding ring, noting the craftsmanship and attentiveness of the staff, specifically highlighting the trust in Mark and Rebekah's experience.

Worst Review:
Another customer criticized the jeweler for damaging an expensive ring during repair work, claiming unprofessional behavior when they confronted the staff about the issue, leading to a loss of trust in the services provided.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.