The Jewelry Doctor, located at 8526 E Washington St, Indianapolis, IN 46219, is a well-regarded jeweler specializing in engagement ring creation and repair services. With a focus on custom fine jewelry, the store is celebrated for its same-day repair options, making it a convenient choice for those needing urgent services. The phone number to reach the store is (317) 899-5362.
The store has garnered a total of 174 reviews, highlighting a blend of satisfaction and challenges faced by customers.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%
Positive reviews often praise the friendly and knowledgeable staff, quick turnaround times, and affordable pricing. Customers have expressed delight in the quality of work done on their rings, particularly emphasizing the store's ability to create custom designs that meet their specific needs.
In contrast, some negative reviews mention issues with inconsistent service hours, as customers have reported closures during posted hours. Additionally, there are criticisms regarding the store's cleanliness and the presence of smoke, which may deter some visitors.
Best Review:
A customer named Lisa appreciated the Jewelry Doctor for not only resizing her ring in a timely manner but also cleaning it thoroughly. She expressed gratitude for the prompt and friendly service.
Worst Review:
Scott mentioned experiencing frustration after visiting the store twice, only to find it closed despite the operating hours listed. He advised potential customers to consider other jewelers who maintain their posted hours.
Operating Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed
Staff Members:
- Rose (noted for her friendly service)
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.