Kay Jewelers Castleton Square Indianapolis IN

KAY Jewelers, located at 6020 E 82nd St Suite 800, Indianapolis, IN 46250, offers a comprehensive selection of engagement rings and related services, making it a trusted destination for couples in search of the perfect piece. The store operates in Marion County, Indiana, and can be reached at (317) 849-5864.

Known for its vast collection of jewelry, KAY Jewelers provides a variety of services that include custom engagement ring creation, jewelry maintenance, and repair. Customers can also enjoy financing options and diamond upgrades, ensuring they find the right fit for their budget and style. Many reviews highlight the friendly and helpful staff, who are dedicated to delivering an exceptional shopping experience. Individuals such as Sally and Jocelyn have earned specific praise for their customer service.

While the majority of reviews reflect positive experiences centered around attentive service and knowledgeable staff, some negative feedback indicates issues with service waits and pricing concerns, particularly regarding repairs.

Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%

Highlight Reviews:
Best Review: A customer shared appreciation for Sally's exemplary service, noting her friendliness and the kind interactions that made the jewelry purchasing experience feel special.
Worst Review: Another review mentioned dissatisfaction with the cleanliness of the store and noted that the service received was not up to par compared to other locations.

Operating Hours:
- Monday: 11 am - 8 pm
- Tuesday: 11 am - 8 pm
- Wednesday: 11 am - 8 pm
- Thursday: 11 am - 8 pm
- Friday: 10 am - 9 pm
- Saturday: 10 am - 9 pm
- Sunday: 12 pm - 6 pm

Staff Members Mentioned:
- Sally
- Jocelyn

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.