Jared the Galleria of Jewelry, located at 8520 Keystone Crossing, Indianapolis, IN 46240, serves as a prominent destination for engagement ring creation in Marion County. The store has received a total of 332 reviews, showcasing a blend of both positive and negative sentiments. Customers appreciate the extensive selection of fine jewelry and the services offered, such as custom jewelry design, on-site repairs, engraving, and ring sizing. Staff members, including Andrea and Thomas, are noted for their friendly demeanor and customer-focused service, helping clients find perfect engagement rings tailored to their preferences.
However, some reviews point to issues with pressure tactics regarding extended warranties and concerns about customer service quality during specific interactions. On the positive side, the staff is often praised for their knowledge, accommodating nature, and ability to create beautiful designs that meet customer expectations.
Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%
Best Review: Robert commended the exceptional experience he had during the custom design process, highlighting the knowledgeable staff and timely delivery of his anniversary ring.
Worst Review: Todd expressed dissatisfaction with repeated issues regarding the replacement of a diamond in his girlfriend's ring and criticized the customer service at the store, citing a lack of communication and follow-up.
Opening Hours:
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
Staff Members Mentioned: Andrea, Thomas
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 332