Gold N' Gems is a reputable jewelry store located in Indianapolis, Indiana, known for its exceptional engagement ring creation and customer service. With over 27 years of experience in the business, Gold N' Gems specializes in crafting unique and personalized engagement rings using high-quality materials, including 10k and 14k gold with diamonds.

Customers have lauded the store for its friendly and knowledgeable staff, who treat each client with a familial approach while delivering honest appraisals and guidance. The shop's services include jewelry repairs, ring sizing, and layaway options, making it a comprehensive choice for any jewelry-related needs.

The store operates out of Washington Square at 2599, 10202 E Washington St #1310, Indianapolis, IN 46229, with a contact number of 317-895-6002. The hours of operation are:

| Day | Hours |
|-----------|-------------|
| Friday | 11 am – 7 pm|
| Saturday | 11 am – 7 pm|
| Sunday | 12 pm – 6 pm|
| Monday | 11 am – 7 pm|
| Tuesday | 11 am – 7 pm|
| Wednesday | 11 am – 7 pm|
| Thursday | 11 am – 7 pm|

Overall Sentiment from Online Customer Reviews: The reviews indicate a predominantly positive sentiment towards Gold N' Gems, with 85% positive feedback, 10% neutral, and 5% negative responses from the 15 reviews analyzed.

Best Review: A customer praised the staff for their outstanding customer service and personalized treatment, emphasizing that they felt like family during their visit.

Worst Review: A customer expressed disappointment about the jewelry appraisal service, stating that their 18k wedding band was dismissed too easily and undervalued without proper verification.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.