Located in Broad Ripple, Indianapolis, Michael's Jewelry is a well-regarded jeweler specializing in the purchase and creation of engagement rings. The store has been serving the Indianapolis area since 1980 and is known for its honest appraisals of gold, silver, and diamonds. The owner, Michael, is frequently praised for his expertise and friendly demeanor, providing valuable insights to customers as they navigate their jewelry buying journey.
This jewelry store operates in Marion County, and offers various services including jewelry repair and custom engagement ring creation. With a strong reputation, Michael's Jewelry has garnered a positive average rating of 4.6 based on 12 reviews, showcasing the satisfaction of many customers.
Among the notable positive sentiments, customers appreciated the fair prices provided and the welcoming atmosphere. Many highlighted Michael's extensive knowledge and willingness to explain the intricacies of their jewelry items, which significantly enhances the customer experience. However, there are also a couple of negative reviews that indicated dissatisfaction with customer service, noting instances of feeling rushed or unappreciated.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 17%
Negative: 8%
**Best Review:** Michael praised Michael's Jewelry for providing a pleasant experience when selling gold, appreciating the engaging conversation and fair pricing he received.
**Worst Review:** A reviewer named Chris expressed dissatisfaction, stating that he felt ignored and undervalued during his visit, which led to a negative impression of the store.
**Operating Hours:**
- Monday to Friday: 10 AM - 5 PM
- Saturday: 10 AM - 4 PM
- Sunday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 83.5%
Total Customer Feedback Reviewed: 12
Store Phone Number: 3172539505