Helzberg Diamonds, located at 6020 E 82nd St, Castleton Square Mall, Indianapolis, IN 46250, offers a comprehensive range of services particularly focused on engagement ring creation. With a variety of ethically sourced diamonds and a commitment to quality, the store has been a destination for couples seeking the perfect ring to symbolize their love. The staff, including various knowledgeable salespeople, are frequently noted for their friendliness and willingness to help. However, there are also mentions of pushy sales tactics, with some customers feeling pressured during their visits.

Customer feedback indicates a blend of experiences at this location. Overall sentiment from online customer reviews reflects approximately 52% positive, 23% neutral, and 25% negative sentiment. While many appreciate the selection and personable service, several customers have reported issues regarding ring repairs and resizing, describing frustrations with the store's communication and service speed.

Best Review: A customer praised the friendly staff and the great experience they had while selecting an engagement ring, feeling well taken care of throughout the process.

Worst Review: Another customer expressed disappointment over repeated issues with their engagement ring, mentioning that it had to be fixed multiple times and they often experienced problems with the store's service reliability.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Opening Hours:
- Monday to Friday: 9 AM - 9 PM
- Saturday: 11 AM - 5 PM

Staff members mentioned include various sales associates, although specific names are not disclosed.