Kay Jewelers, located at 9808 East Washington St., Ste. 300, Indianapolis, IN 46229, is known for its exceptional engagement ring creation services. The store operates in Marion County and offers a wide range of fine jewelry, including engagement rings, wedding bands, and custom pieces. Customers can expect high-quality craftsmanship, knowledgeable staff, and a welcoming atmosphere. The team is praised for being attentive and helpful, particularly in guiding customers through the selection process for engagement rings.

Operating hours for Kay Jewelers are as follows:
| Day | Hours |
|-----------|----------------------|
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 12:00 PM - 6:00 PM |

The store has a total of 105 reviews, showcasing a mix of positive and negative sentiments from customers.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%

Customers have praised the wide selection and competitive prices, with many noting the excellent customer service provided by the staff. However, some negative reviews highlighted issues with product quality and customer service inconsistencies, particularly regarding return policies and repairs.

Best Review:
Eugene commended Kay Jewelers for their great selection and affordable prices, emphasizing the friendliness and professionalism of the staff during his visit.

Worst Review:
Kanisha expressed dissatisfaction with her experience, stating that although corporate honored her return, she felt the service was lacking at this specific location.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff mentioned: Danielle, Tonya, Laniah, and Yasmin.