The Gold Cobbler, located at 7035 E 96th St, Indianapolis, IN 46250, is a well-regarded jeweler specializing in engagement ring creation and a range of jewelry repair services. With a friendly and professional staff, including the skilled jeweler Matt, customers can expect high-quality work on watches, rings, bracelets, necklaces, and more. The shop has garnered a total of 57 reviews, showing a strong reputation among its clientele.
Positive reviews highlight the jeweler's reasonable pricing, quick turnaround times, and excellent craftsmanship. Many customers express appreciation for the personalized service, noting that their engagement rings and repairs turned out beautifully, often within the same day or a short timeframe. Reviewers frequently commend the welcoming atmosphere and the staff's expertise.
However, some negative experiences have been reported, mainly revolving around communication issues and dissatisfaction with specific repair outcomes. A few customers expressed concerns about service quality, indicating that their expectations were not consistently met.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Best Review: A customer named Darcey expressed high satisfaction with the reasonable rates and excellent quality of work for her repairs, recommending the jeweler without hesitation.
Worst Review: In contrast, a reviewer named Dontay had a negative experience, alleging theft of gold during a repair, raising concerns over trustworthiness.
Operating Hours:
- Tuesday: 10:30 AM - 6:00 PM
- Wednesday: 10:30 AM - 6:00 PM
- Thursday: 10:30 AM - 6:00 PM
- Friday: 10:30 AM - 6:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
- Monday: Closed
Staff Mentioned: Matt
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 57
Store Phone Number: 3175989290