Zales Jewelers - Castleton Square, Indianapolis IN

Zales Jewelers is a reputable jewelry store located at 6020 E 82nd St, Ste. 884, Indianapolis, IN 46250, with a focus on engagement ring creation and a variety of jewelry services. Known for its extensive selection of diamonds and engagement rings, Zales offers custom jewelry creation, ring resizing, cleaning and inspection services, as well as trade-in options for previously purchased items.

With a staff dedicated to providing personalized service, including knowledgeable jewelry consultants, customers can expect guidance throughout the ring selection process. One noteworthy staff member mentioned is Joel, the store manager, who has received commendations for his customer service.

Operating in Marion County, Zales welcomes customers during the following hours:

| Days | Hours |
|-----------|-----------------------|
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 12:00 PM - 6:00 PM |
| Monday | 11:00 AM - 8:00 PM |
| Tuesday | 11:00 AM - 8:00 PM |
| Wednesday | 11:00 AM - 8:00 PM |
| Thursday | 11:00 AM - 8:00 PM |
| Friday | 10:00 AM - 9:00 PM |

Overall Sentiment from Online Customer Reviews:
After reviewing a total of 135 customer feedback entries, the overall sentiment indicates a mixed experience at the store. Positive reviews make up approximately 45%, while negative sentiments account for about 30%, with the remaining 25% falling into neutral territory.

Highlight Reviews:
Best Review: A customer praised Joel for his exceptional knowledge and customer service while searching for boyfriend rings, noting that he offered valuable advice without any pressure to purchase.

Worst Review: Another individual expressed frustration over misleading information regarding ring sizing and warranty practices, highlighting a lack of responsiveness from staff during attempts to remedy the situation.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff: Joel (Store Manager)