Tiffany & Co., located at 8701 Keystone Crossing, Indianapolis, IN 46240, is renowned for its exquisite jewelry, particularly in engagement ring creation. With a reputation built over decades, they offer a diverse selection of classic and contemporary ring designs, utilizing only the highest quality materials, including sterling silver and gold. The store is noted for its elegant atmosphere and professional staff, who provide excellent customer service, thorough product knowledge, and personal attention to detail.

Customers highlight the welcoming and accommodating nature of the staff, making the process of ring selection enjoyable. Many express gratitude for the knowledgeable assistance provided during their shopping experience. Some staff members, such as Lauren, have received particular praise for their attentive service and ability to foster client relationships.

However, not all experiences have been positive. A number of reviews indicate dissatisfaction with customer service, reporting instances of perceived rudeness and unprofessional behavior, particularly concerning returns and repairs. Several customers felt that their concerns were inadequately addressed, leading to frustration and disappointment.

Overall Sentiment from Online Customer Reviews:
Positive: 66%
Neutral: 10%
Negative: 24%

**Highlight Reviews**

Best Review: Joshua praised Tiffany & Co. for their incredible service, noting that the staff always greeted him with a smile and provided exceptional assistance with special requests, making him feel valued as a customer.

Worst Review: Ahlaam expressed disappointment with the store's service, claiming that the store manager was unprofessional and treated customers poorly, highlighting a negative experience with a ring purchase and lack of support.

Operating Hours:
- Mon.-Thu.: 10:00 AM - 8:00 PM
- Fri.-Sat.: 10:00 AM - 9:00 PM
- Sun.: 12:00 PM - 6:00 PM

Staff: Lauren

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*