Located in Honolulu, Hawaii, the 14 Karat Club is a well-regarded jeweler specializing in the creation of engagement rings and Hawaiian heirloom jewelry. Known for their extensive selection of diamonds, gold chains, and jewelry supplies, the store has been in operation since 1986. The dedicated team, including owner Archie Kitsinian, is committed to exceptional customer service, showcasing a passion for craftsmanship and personalized assistance.

Customers appreciate the wide array of services offered, which includes jewelry cleaning, repair, and watch services. The shop’s inviting atmosphere fosters a welcoming environment where both novice and experienced jewelry buyers can explore their options.

Operating hours are as follows:
| Day | Hours |
|-------------|---------------------|
| Monday | 9:00 AM - 4:30 PM |
| Tuesday | 9:00 AM - 4:30 PM |
| Wednesday | 9:00 AM - 4:30 PM |
| Thursday | 9:00 AM - 4:30 PM |
| Friday | 9:00 AM - 4:30 PM |
| Saturday | Closed |
| Sunday | Closed |

The 14 Karat Club has garnered a mix of positive and negative reviews from online customers.

Overall Sentiment from Online Customer Reviews:
Positive: 77%
Neutral: 15%
Negative: 8%

Customers have praised the quality of the jewelry, the attentive service, and the competitive pricing. However, some reviews have highlighted concerns over customer service experiences, notably regarding repairs and communication.

Best Review:
Araxi commended the team for their exceptional service, particularly noting how they went above and beyond to ensure the perfect jewelry was delivered on time for a special occasion, highlighting their dedication and care.

Worst Review:
Cynthia expressed frustration with the owner’s behavior, describing an aggressive interaction and dissatisfaction with a jewelry purchase that turned into an unpleasant experience, warning others about potential service issues.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.