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Solitaire Jewelers, located at 1750 Kalakaua Ave, Suite 105 in Honolulu, HI, is a cherished destination for crafting engagement rings that truly reflect personal stories and styles. Situated in the heart of Honolulu, this shop stands out for its dedication to custom jewelry creation and excellent customer service.
Marco Salem, the owner, leads a knowledgeable team that is passionate about helping customers design unique engagement rings. With a wide selection of styles and the option for custom design, customers appreciate the personalized attention they receive, guiding them through every step from concept to completion. Marco's expertise and friendly demeanor make the experience enjoyable, as they encourage customers to express their visions openly.
While the majority of feedback is positive, some reviews note occasional difficulties with appointment scheduling and variability in stock availability. Nonetheless, the team’s commitment to quality and customer satisfaction shines through.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.
Opening Hours:
- Tuesday to Friday: 12:00 PM – 6:00 PM
- Saturday: 12:00 PM – 4:00 PM
- Sunday & Monday: Closed
Best Review: Robert praised Marco for his exceptional service and helpfulness, especially in accommodating their request for a men's wedding band on short notice.
Worst Review: Lia expressed disappointment with the store's inconsistent hours, noting that on several occasions, it was closed despite being advertised as open.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 74
Store Phone Number: 8089553333
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