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Kay Jewelers, located at 1450 Ala Moana Blvd, Suite 3525, Honolulu, HI 96814, is a notable destination for couples seeking quality engagement rings and fine jewelry. With a phone number of (808) 944-1786, this jeweler provides a wide range of services including engagement ring design, wedding bands, and jewelry repair. Known for their experienced staff, customers often highlight the helpfulness and knowledge of associates, such as Joselyn and Justin, who excel in assisting clients through the selection process.
Overall sentiment from online customer reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
The reviews, totaling 129, reveal a generally positive experience for many customers, emphasizing the store's welcoming atmosphere and the expertise of the staff in guiding engagements. However, some negative experiences focus on perceived rude service and issues with follow-up, which could detract from the shopping experience for particular individuals.
Best Review: A customer praised the store for excellent service and the vast selection of engagement rings, highlighting the staff's ability to make the experience enjoyable and pressure-free.
Worst Review: A customer expressed dissatisfaction with the treatment received, feeling ignored and treated rudely by staff, which created a highly negative shopping experience.
Opening hours:
- Monday to Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
Staff mentioned include Joselyn and Justin.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 129
Store Phone Number: (808) 944-1786
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