Kobe Jewelry, located at 2233 Kal?kaua Ave, Honolulu, HI 96815, is celebrated for its craftsmanship in engagement ring creation and a distinct selection of fine jewelry, especially Hawaiian heirloom pieces. With over 25 reviews analyzed, this locally owned store has developed a reputation over its 20 years of operation in Honolulu County.

Customers have praised the exceptional customer service provided by the staff, particularly noting the attention to detail and the welcoming atmosphere. Positive reviews highlight the extensive selection of Pandora charms and unique, handmade jewelry. The owners are recognized for their friendly interactions, with multiple customers commending their knowledge and willingness to help with custom designs.

However, some negative feedback has been noted regarding pricing and customer service experiences. A few reviewers expressed dissatisfaction with perceived high prices for certain items compared to competitors, and instances of less than satisfactory service were mentioned.

Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%

Best Review: A customer expressed gratitude for the friendly and accommodating service while searching for the perfect vintage pearl ring, noting that the owner, Joe, provided excellent recommendations and support throughout the purchase.

Worst Review: One customer reported a negative experience, describing poor customer service and feeling discriminated against during their visit, which affected their overall impression of the store.

| Opening Hours |
|---------------------|
| Monday - Sunday: 10:00 AM - 10:00 PM |

Staff members mentioned include Joe and Michelle, who are recognized for their dedication to customer service and jewelry craftsmanship.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.