Diamond Syndicate Honolulu HI

House of Diamonds by Diamond Syndicate, located at 1357 Kapiolani Blvd #1440, Honolulu, HI 96814, is a notable jeweler specializing in custom engagement rings and fine jewelry. With a well-established reputation in Honolulu County, this family-owned business has been operating since 1984, providing wholesale diamonds directly to customers since 2014. Known for their exceptional customer service, the knowledgeable staff, including Daniel and Doron Izakov, take the time to educate clients about diamonds, ensuring they find the perfect piece without feeling pressured.

The jeweler operates Monday through Friday from 10 AM to 6 PM, and Saturday from 10 AM to 1 PM, remaining closed on Sundays. Their services include engagement ring creation, wedding bands, jewelry redesign, and resizing, consistently receiving praise for both the quality of their diamonds and the personalized service provided.

Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 3%
Negative: 2%

Across the 222 reviews analyzed, the vast majority of customers express satisfaction with the level of service, attention to detail, and the quality of the rings crafted at this store. However, a small fraction of customers reported feeling rushed during appointments or had issues with specific staff interactions.

Best Review: Toan praised Lorah for her exceptional customer service and expertise in guiding customers through the engagement ring process, highlighting how her attentiveness and knowledge helped make the experience memorable.

Worst Review: Sidney expressed disappointment due to a rude interaction with a staff member, feeling that the service didn't meet the high standards typically associated with the store.

**Operating Hours:**
| Day | Hours |
|-----------|----------------|
| Monday | 10 AM - 6 PM |
| Tuesday | 10 AM - 6 PM |
| Wednesday | 10 AM - 6 PM |
| Thursday | 10 AM - 6 PM |
| Friday | 10 AM - 6 PM |
| Saturday | 10 AM - 1 PM |
| Sunday | Closed |

Staff Members:
- Daniel Izakov
- Doron Izakov

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.