Maui Divers Jewelry, located at 1520 Liona St, Honolulu, HI 96814, specializes in creating stunning engagement rings and offers a variety of other jewelry services. The store is renowned for its handcrafted Hawaiian jewelry, featuring unique pieces made from high-quality local materials. Customers can expect a personalized experience, including the option to customize engagement rings to fit individual styles and preferences.
The design center operates in Honolulu County and is open Monday to Friday, 9 AM to 5 PM, while closed on Saturdays and Sundays. The staff is known for their friendly and knowledgeable service, with many reviews highlighting their attentive and accommodating nature.
Overall Sentiment from Online Customer Reviews:
Based on 213 reviews analyzed, the sentiment is as follows:
- Positive: 68%
- Neutral: 15%
- Negative: 17%
Positive reviews praise the quality of the jewelry, the excellence of the customer service, and the informative tours about jewelry creation. Customers appreciate the friendly atmosphere and the ability to find unique, locally-made pieces. However, negative feedback has been noted regarding customer service consistency, with some reviews mentioning pushy sales tactics and a lack of attention from staff during busy times.
Best Review:
Burt highlighted the friendly and knowledgeable staff, emphasizing the store's commitment to honoring its lifetime guarantee, which speaks to the quality assurance they provide.
Worst Review:
Maile expressed disappointment with her experience, citing rude customer service and a lack of acknowledgement upon entering the store, which led her to forgo making a purchase.
| Opening Hours |
| -------------- |
| Monday - Friday: 9 AM - 5 PM |
| Saturday: Closed |
| Sunday: Closed |
Staff Members: Not specified.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 75.5%
Total Customer Feedback Reviewed: 213
Store Phone Number: 8089467979