Victor's Fine Jewelry is a highly regarded jeweler located at 212 Merchant St #1, Honolulu, HI 96813, boasting a wealth of experience in creating custom engagement rings and providing jewelry repair services. With a stellar 5-star rating from 16 reviews, the store exemplifies quality craftsmanship and exceptional customer service. Victor, the owner, is noted for his personalized approach to jewelry design, ensuring that each engagement ring is crafted to meet the unique desires of his clients.

The reviews reflect an overall positive sentiment, with customers appreciating Victor's creativity, the quality of his work, and the warm, familial atmosphere he and his wife, Emma, create in their store. Many patrons commend the shop for enabling customizations that cater to individual tastes and preferences, highlighting the commitment to customer satisfaction. However, there are some negative remarks concerning a specific experience related to resizing a family heirloom, which was not met with the expected quality.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

**Opening Hours:**
- Friday: 9 am – 5 pm
- Saturday: 9:30 am – 2 pm
- Sunday: Closed
- Monday - Thursday: 9 am – 5 pm

**Staff Members:**
- Victor
- Emma

Best Review: A customer praised Victor for his remarkable ability to create custom jewelry, emphasizing how he transformed their idea into a unique piece, while also acknowledging the supportive and friendly nature of both Victor and Emma throughout the design process.

Worst Review: One reviewer expressed disappointment after bringing a cherished 18k gold bracelet for resizing, stating they received a diminished quality piece in return, which did not reflect the original's value or craftsmanship.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.