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Chong's Jewelry is a well-established jeweler located at 58 South Hotel St, Honolulu, HI 96813, in Honolulu County. The store has been serving customers since 1984, providing a variety of services, particularly in engagement ring creation and fine jewelry. They offer an impressive selection that includes Hawaiian Heirloom Jewelry, diamond, pearl, and jade pieces, alongside brand name watches and watch battery replacements.
Operating hours are as follows:
- Monday: 11:00 AM - 4:30 PM
- Tuesday: 11:00 AM - 4:30 PM
- Wednesday: 11:00 AM - 4:30 PM
- Thursday: 11:00 AM - 4:30 PM
- Friday: 11:00 AM - 4:30 PM
- Saturday: 11:00 AM - 4:00 PM
- Sunday: Closed
The reviews gathered include a total of 10 customer experiences, offering a mixed perspective on the store.
Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 20%
- Negative: 20%
While many customers praised the helpfulness of the staff, specifically noting the owner’s friendly demeanor, there were several complaints regarding the attitude of some employees. Specific mentions highlighted that the store offers a welcoming atmosphere for watch enthusiasts and jewelry buyers alike, but others reported encounters with impolite staff.
Best Review: Beverly Arao shared that the owner was very kind and polite, helping her and her friends explore a variety of jewelry pieces.
Worst Review: Erin Montgomery criticized the service, stating that a staff member was indifferent and unresponsive to her inquiries.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 10
Store Phone Number: 8085364705
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