Tropical Creations, located at 650 Iwilei Rd #102, Honolulu, HI 96817, operates in Honolulu County and has been crafting quality Hawaiian jewelry for over 40 years. Specializing in engagement ring creation, they offer a wide range of services including custom designs, jewelry repair, and engraving. The family-owned business is known for its personal touch and dedication to customer satisfaction, with staff members like Shawn and Debi recognized for their excellent service.

Operating hours are as follows:
| Day | Hours |
|-----------|--------------------|
| Monday | 9:00 AM - 4:00 PM |
| Tuesday | 9:00 AM - 4:00 PM |
| Wednesday | 9:00 AM - 4:00 PM |
| Thursday | 9:00 AM - 4:00 PM |
| Friday | 9:00 AM - 4:00 PM |
| Saturday | By appointment only |
| Sunday | Closed |

Overall, reviews indicate a largely positive sentiment towards Tropical Creations, with a score of approximately 75% positive responses. Customers highlight the quality of jewelry and the ability to create personalized pieces, though there are some concerns regarding service inconsistencies.

Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%

Best Review:
Jean-Paul expressed satisfaction with the selection and the personalized service he received when purchasing Plumeria earrings and pendant jewelry for a gift. He appreciated the friendly atmosphere and the lifetime warranty offered.

Worst Review:
IslandGirl shared a negative experience when her ring was said to be mixed up with another customer’s. She felt her original ring was not handled properly and described her dissatisfaction with the unfriendly service when addressing the issue.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.