Opal Fields Jewelry is a well-regarded jeweler located in Honolulu, Hawaii, known for its exceptional engagement ring creation and comprehensive jewelry services. The store operates within the International Market Place at 2330 Kalakaua Ave, Suite 196, Honolulu, HI 96815. Customers can reach the store at (808) 949-3982.
With a total of 19 reviews analyzed, the sentiment reflects a generally positive atmosphere, particularly regarding the quality of the jewelry and customer service. Clients appreciate the expert knowledge of the staff, including owner Tom Wheeler, and have noted the store's beautiful range of opals, diamonds, and custom design services. However, there are some negative sentiments regarding pricing transparency and experiences with particular transactions.
Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%
Opal Fields offers engaging services such as jewelry repair, appraisal, and custom design, making it a favorite among residents and tourists alike. Customers frequently commend the high-quality pieces and personalized attention, although a few reviews highlighted concerns about pricing and communication.
Opening Hours:
- Monday: 11:00 AM - 8:00 PM
- Tuesday: 11:00 AM - 8:00 PM
- Wednesday: 11:00 AM - 8:00 PM
- Thursday: 11:00 AM - 8:00 PM
- Friday: 11:00 AM - 8:00 PM
- Saturday: 11:00 AM - 8:00 PM
- Sunday: 11:00 AM - 8:00 PM
Staff:
- Tom Wheeler (Owner)
Best Review: A customer highlighted the high-quality stones and exceptional customer service they received, mentioning the store's knowledgeable staff and beautiful jewelry selection.
Worst Review: One customer expressed dissatisfaction over a pricing disagreement during a custom ring design process, stating they felt misled after experiencing a significant increase in quoted costs.
Positivity Score: 80%
Total Customer Feedback Reviewed: 19
Store Phone Number: 8089493982