Pacific Diamond Wedding Rings Honolulu HI

Pacific Diamond Wedding Rings, located at 1322 Kapiolani Blvd, Suite A1, Honolulu, HI 96814, is a reputable jewelry store known for its extensive services in creating engagement rings and fine jewelry. Operating in Honolulu County, this family-owned business, run by Ted Gonzales and his team, emphasizes a warm and welcoming atmosphere, making it a favorite for many shoppers.

With a total of 234 reviews, the jeweler has received a blend of positive and negative feedback. Positive comments frequently highlight the knowledgeable and friendly staff, including Amber and Beverly, who provide exceptional customer service and personal attention during the engagement ring creation process. Customers appreciate the ability to customize their rings, with options for unique designs and high-quality diamonds, making each piece special.

Conversely, some negative reviews have raised concerns about customer service inconsistencies and issues related to product quality. A few customers have noted that their experiences varied, with mentions of miscommunications and dissatisfaction with product outcome in some cases.

Overall Sentiment from Online Customer Reviews:
Positive: 78%
Neutral: 15%
Negative: 7%

Best Review: A customer praised the staff's friendliness, highlighting the welcoming environment and how Ted and his team worked diligently to ensure a smooth engagement ring purchase.

Worst Review: Another customer expressed disappointment regarding a lack of service and product quality, stating that a promised repair was not completed on time, which led to frustration.

For inquiries, Pacific Diamond Wedding Rings can be reached at (808) 943-1000.

Hours of Operation:
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed
- Monday: Closed

Staff Mentioned:
- Ted Gonzales
- Amber
- Beverly

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.