Pacific Diamond Wedding Rings, Custom Engagement Rings in Honolulu , HI

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85.5% Score | Pacific Diamond Wedding Rings Honolulu HI

Pacific Diamond Wedding Rings, located at 1322 Kapiolani Blvd, Suite A1, Honolulu, HI 96814, is a reputable jewelry store known for its extensive services in creating engagement rings and fine jewelry. Operating in Honolulu County, this family-owned business, run by Ted Gonzales and his team, emphasizes a warm and welcoming atmosphere, making it a favorite for many shoppers.

With a total of 234 reviews, the jeweler has received a blend of positive and negative feedback. Positive comments frequently highlight the knowledgeable and friendly staff, including Amber and Beverly, who provide exceptional customer service and personal attention during the engagement ring creation process. Customers appreciate the ability to customize their rings, with options for unique designs and high-quality diamonds, making each piece special.

Conversely, some negative reviews have raised concerns about customer service inconsistencies and issues related to product quality. A few customers have noted that their experiences varied, with mentions of miscommunications and dissatisfaction with product outcome in some cases.

Overall Sentiment from Online Customer Reviews:
Positive: 78%
Neutral: 15%
Negative: 7%

Best Review: A customer praised the staff's friendliness, highlighting the welcoming environment and how Ted and his team worked diligently to ensure a smooth engagement ring purchase.

Worst Review: Another customer expressed disappointment regarding a lack of service and product quality, stating that a promised repair was not completed on time, which led to frustration.

For inquiries, Pacific Diamond Wedding Rings can be reached at (808) 943-1000.

Hours of Operation:
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed
- Monday: Closed

Staff Mentioned:
- Ted Gonzales
- Amber
- Beverly

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 85.5%
Total Customer Feedback Reviewed: 234

Store Phone Number: 8089431000

Disclaimer:
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85.5%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.

A word from the team at Pacific Diamond Wedding Rings

There are a few great places to propose in Honolulu, but the best place is definitely the beach! The beach is an incredible choice, especially with a sunset on the beach. It adds a special touch, especially in the pictures. Also, hiking, on top of a mountain or waterfall, can be a great place to propose in our area. People travel from all over the world, just to get engaged in Hawaii!

We are a family business that provides year-round good prices, so there's no better time to buy an engagement ring and propose than whenever you're ready.

It can take a few days with the engagement ring creation process. Pacific Diamond Wedding Rings uses the latest CAD design technology to create a custom piece of jewelry you will be sure to love! We will take the time to make sure you are getting the exact piece you want and the perfect fit with a wax mold preview (hand carved wax molds available upon request). In addition to creating one-of-a-kind jewelry, you can also personalize it with a special engraved message inside ring! The possibilities are endless!

One of our customers wrote and recorded his own love song, had his future bride listen to it, and at the end of the song it was asking her to marry him. When she looked up, he was on one knee with the ring! It was one of the most romantic and memorable proposals we've ever heard here at Pacific Diamonds in Honolulu.